Responsible Gambling
Gambling should always be a form of entertainment — not a way to earn income or escape personal problems. This page provides information and resources to help you stay in control of your gambling activity when using Casoola Casino or any other online gambling platform.
Play Within Your Means
Before you start playing, set a budget that you are comfortable losing. Never gamble with money you cannot afford to lose, including money needed for rent, bills, food or other essentials. Stick to your budget regardless of whether you are winning or losing.
Know the Warning Signs
Problem gambling can affect anyone. The following warning signs may indicate that gambling has stopped being recreational:
- Spending more money or time gambling than you intended
- Chasing losses — betting more to try to recover previous losses
- Neglecting work, family, or social obligations due to gambling
- Borrowing money or selling possessions to fund gambling
- Feeling anxious, irritable or depressed when not gambling
- Lying to friends or family about how much you gamble
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Responsible Gambling Tools at Casoola
Casoola Casino provides a range of tools to help players maintain control. These are accessible through your account settings on the Casoola website:
| Tool | Description |
|---|---|
| Deposit Limits | Set daily, weekly or monthly deposit caps to control your spending. |
| Session Time Limits | Set a maximum session duration to avoid extended play. |
| Reality Check | Receive periodic reminders of how long you have been playing. |
| Loss Limits | Set a maximum amount you are willing to lose per period. |
| Self-Exclusion | Temporarily or permanently exclude yourself from the platform. |
Support Resources in Australia
Free, confidential support is available to anyone affected by problem gambling in Australia:
- National Gambling Helpline: 1800 858 858 — available 24 hours a day, 7 days a week
- Gambling Help Online: gamblinghelponline.org.au — free online counselling and chat support
- Lifeline: 13 11 14 — 24/7 crisis support
- Beyond Blue: 1300 22 4636 — mental health support
Protecting Minors
Online gambling is strictly for adults aged 18 and over. If you share a device with minors, we strongly recommend enabling parental control software to prevent access to gambling websites. Resources such as Net Nanny and CyberPatrol can help.
Gambling is entertainment. If it stops feeling that way, please stop and seek help.